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Terms of Service ::
Important Notice
All Shared Hosting payments To UNIXIELHOST Have a 30-day
Money Back Guarantee.
UNIXIELHOST agrees to provide the
client web hosting for a monthly/quarterly/semi-annual/annual fee. UNIXIELHOST
will never require clients to advertise for UNIXIELHOST on their website
in any way shape or form unless agreed upon such as a non-profit
organization receiving complimentary hosting. Clients are allowed to use
the service for business/commercial or personal websites or content. UNIXIELHOST
reserves the right to change this agreement at any time without notice.
Contents
All services provided by UNIXIELHOST may be used for lawful purposes
only. Transmission, storage, or presentation of any information, data or
material in violation of any United States (or any other country) law is
prohibited. This includes, but is not limited to: copyrighted material,
material that is threatening or obscene, or material protected by trade
secrets and other statue. The subscriber agrees to indemnify and hold
harmless UNIXIELHOST from any claims resulting from the use of the
service which damages the subscriber or any other party.
Examples of Non-Acceptable
Contents or Links
Pirated software
Hacking programs or archives
Warez Sites
Illegal MP3's
Spamming Software
Vip Poster
Hyip
Proxys (including proxy link websites)
Background Running Programs
We do not allow background-running programs. This includes any IRC
related software such as bouncers and bots. In certain cases we may
allow programs to run continually in the background, these are
considered on a one to one basis and an extra charge will be incurred
based on system resources used and operational maintenance needed.
Banned Scripts
You are free to use any scripts you wish provided they do not affect the
normal operations of the server and they are not mentioned specifically
below. Scripts that are commonly known for causing server disruption
include large cgi-based message forums, chat programs, auctions, and
banner exchanges. In the event a script affects normal server and/or
administrative operations, UNIXIELHOST reserves the right to disable the
account pending client cooperation and resolution.
Violation of indecency and
obscenity laws can result in criminal penalties.
Intellectual Property Rights
Material accessible to you through UNIXIELHOST's Services may be subject
to protection under the United States of America (or any other country)
copyright laws, or laws protecting trademarks, trade secrets or
proprietary information. Except when expressly permitted by the owner of
such rights, you must not use the UNIXIELHOST Service in a manner that
would infringe, violate, dilute or misappropriate any such rights, with
respect to any material, which you access or receive through the UNIXIELHOST
Network. If you use a domain name in connection with the UNIXIELHOST
Service or similar service, you must not use that domain name in
violation of any trademark, service mark, or similar rights of any third
party.
Defamation
Defamatory speech distributed over the Internet can result in civil
liability for the defamer.
Refusal of Service
UNIXIELHOST reserves the right at its sole discretion to refuse or
cancel service. Violation of any of UNIXIELHOST's Rules and Regulations
could result in a warning, suspension, or possible account termination.
Accounts terminated due to policy violations will not be refunded. Free
domains which have been granted for customers paying annually are
released to the customer at the end of there hosting period. Domains
terminated due to policy violations will not be released to the
customer.
Spam or Unsolicited E-Mail
You must not use the UNIXIELHOST Network, UNIXIELHOST equipment or any UNIXIELHOST
email address in connection with the transmission of spam, flames, mail
bombs, or substantially similar, unsolicited email messages. Your domain
may not be referenced as originator, intermediary, or reply-to address
in any of the above. This prohibition extends to the sending of
unsolicited mass mailings from another service that in any way
implicates the use of the UNIXIELHOST Network, UNIXIELHOST equipment or
any UNIXIELHOST email address. A message is considered unsolicited if it
is posted in violation of a newsgroup charter or if it is sent to a
recipient who has not requested or invited the message. For purposes of
this provision, merely making one's email address accessible to the
public will not constitute a request or invitation to receive messages.
If you are found to have spammed, UNIXIELHOST
reserves the right to disable your domain without warning. In addition, UNIXIELHOST
may impose a $500 penalty for each spam policy violation. UNIXIELHOST
solely reserves the right to refuse or cancel service to known spammers.
Lastly, UNIXIELHOST reserves the right to determine what violates this
policy. As such, any violation may result in cancellation of services
without refund. Upon account being suspended, your account will be
terminated and you will be charged a one time $1000 fee and will be sent
to collections agency to collect the fees. We will NOT restore your
account at once.
Abuse
Any attempts to undermine, slander, libel, threaten, or cause harm to a UNIXIELHOST
server, customer, employee, or the company directly is strictly
prohibited and is grounds for immediate termination without refund. In
addition, we will pursue all attempts to the fullest extent of the law.
Indemnification
Customer agrees that it shall defend, indemnify, save and hold UNIXIELHOST
(or it's employee's/owners) harmless from any and all demands,
liabilities, losses, costs and claims, including reasonable legal fees
asserted against UNIXIELHOST, its agents, its customers, officers and
employees, that may arise or result from any service provided or
performed or agreed to be performed or any product sold by customer,
it's agents, employees or assigns. Customer agrees to defend, indemnify
and hold harmless UNIXIELHOST against liabilities arising out of; (1)
any injury to person or property caused by any products sold or
otherwise distributed in connection with UNIXIELHOST server; (2) any
material supplied by customer infringing or allegedly infringing on the
proprietary rights of a third party and (3) copyright infringement.
Customer agrees to limit the liability of UNIXIELHOST to the amount paid
for service.
Refund and Cancellation Policy
For payment, UNIXIELHOST accepts Visa, MasterCard, Discover, American
Express with PayPal. UNIXIELHOST invoices exclusively via e-mail. UNIXIELHOST
does not send out invoices via postal services.
You may cancel your account at any
time and receive a full refund (excluding any setup fees or domain name
registrations fees incurred) if cancelled within our thirty (30) day
money-back guarantee period. To receive this refund, you
may not be on a custom package of any sort. You must be on one of the
pre-created packages by UNIXIELHOST that is listed on our site. You may
cancel for any reason.
If after thirty (30) days you wish
to cancel your hosting account, you will receive no refund of any monies
already paid to UNIXIELHOST.
However, if customer cancels fifth
teen (15) days before recurring monthly billing date customer will not
be billed for the next month and all payments thereafter will be
cancelled with immediate effect.
Late Payment
Please note All Payments are done automatically monthly.
Any account whose payment status is not current as of the start of the
next billing period is deemed late. Generally, customers are given a 10
day grace period after which the account is put on suspension.
You will receive a payment
reminder everyday from the start of your payment due date. If after 30
days payment has not been received or we have not been contacted
regarding payment, your account will be terminated without any further
notice. Reactivation of closed accounts due to delinquency incurs a $50
reactivation fee as well as payment of the balance due in full. For late
payments please email us to arrange payment.
Cancellation
You must use only one of following methods to deliver a official written
notice of cancellation:
Please fill out the cancel
form ( cancel@unixielhost.net
). On receipt your account will be pending
cancellation within 24 hours. Please include your Name, domain name,
username, password and your reason for canceling.
Disclaimer
UNIXIELHOST will not be responsible for any damages your business may
suffer. UNIXIELHOST makes no warranties of any kind, expressed or
implied for services we provide. UNIXIELHOST disclaims any warranty or
merchantability or fitness for a particular purpose. This includes loss
of data resulting from delays, non-deliveries, wrong delivery, and any
and all service interruptions caused by UNIXIELHOST and its employees. UNIXIELHOST
makes a 99.9% Uptime guarantee.
UNIXIELHOST keeps daily backups of
their servers. UNIXIELHOST can accept no responsibility for any loss of
data or consequences arising from this. UNIXIELHOST always advises
clients to back up their site data regularly for its own protection.
UNIXIELHOST furthermore expects
that its customers who provide hosting services (resellers) to others
will ensure its customers fully comply with all applicable laws
concerning the privacy of online communications and any other policy of UNIXIELHOST.
A customer's failure to comply with those laws will violate this policy.
Finally, UNIXIELHOST wishes to
emphasize that in accepting services, customers indemnify UNIXIELHOST
for the violation of any law or UNIXIELHOST policy, that results in loss
to UNIXIELHOST or the bringing of any claim against UNIXIELHOST. This
means that if UNIXIELHOST is sued because of activities of the customer
that violate any law, or this policy, the customer will pay any damages
awarded against UNIXIELHOST, plus costs and reasonable legal fees.
Failure to comply with any of our
terms & conditions will result in grounds for immediate account
deactivation.
UNIXIELHOST reserves the right to change, edit, or update the policies
contained in this document, along with the content on our website at any
time for any reason without notice.
IP Adress Limitatons:
Seo ip limit - Accounts can only use the alloted amount of ip's that
come with a package to use toward seo. If your package does not come
with an ip you will be allowed only 1 ip address for seo. Ip's used for
ssl's and valid uses will never been turned down. If found frauding ip's
for seo past these limits the account(s) will be up for suspension and
or termination.
Ip class's - UNIXIELHOST can not promise that we will be able to provide
different ip classes on a single server. If we so happen to get more
then one class this can be done. This all depends on what is available
from our datacenter.
Due to a shortage of IP addresses around the world each dedicated IP
must be requested via the dedicated IP request form and will only be
given if the requester has a complete and valid reason. Dedicated
servers will be charged a one time fee of $15 for each order.
Server Limits:
25% cpu and or memory for 3 minutes.
Combined 5% CPU & RAM over 24 hours.
250 email limit per domain per hour.
50 concurrent database connections at one time.
Apache threads to be open no longer then 999 seconds.
Php upload limit of 15 megs.
Max php session time of 300 seconds or less.
Limits are subject to change at anytime.
If your account excess the limit
above, your account will be suspend until further notice and you will be
suggest to upgrade to a Dedicated Server which you will have more
control and your own resources which you can do whatever you wish with
your server.
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